Lesson Policy
Registration:
A non-refundable fee is required
at time of registration. See Schedules & Fees for Prices.
A registration form must be
completed and signed before any student can begin music lessons.
No one under the age of 18 can sign the registration form.
Tuition:
Tuition is a flat monthly fee.
Tuition is paid monthly and is due on the 1st of each month.
Payment must be made the first lesson of each month, as we do
not invoice by mail.
Payments
Accepted:
We accept Cash, Check, Debit, Visa, MasterCard, American Express,
Discover and Old Towne Music Lesson Gift Cards.
Payment Of
Fees:
As a convenience to our students,
we offer two Payment methods. Choose the one that's right for
you -
1. A Security Deposit Program
- At registration you pay a security deposit of $85 plus the
current (first) month's tuition payment..
2. A Secure Electronic Auto-Debit
Withdrawal System - automatically withdrawn from checking account
or major credit card on the first of each month. To use this
system you will have to provide credit card or debit card information
and fill out necessary paperwork at one of our lesson desks.
Non-Sufficient
Funds:
Checks with non-sufficient funds
will be charged a $25 NSF fee. When using Old Towne Music's Secure
Electronic Auto-Debit Withdrawal System, if the transaction incurs
non-sufficient funds, you will be charged a $25 NSF fee.
Withdrawal
and refunds:
Tuition is a flat monthly fee.
We will not refund any portion of your tuition if lessons are
terminated during the month. Students who want to discontinue
lessons, for any reason, must notify the lesson desk assistant
in writing (not the teacher), 30 days in advance of their last
lesson day. As long as you give thirty (30) days written notice,
you will be refunded your security deposit.
Late Fees:
All payments received after
the 10th of the month will incur a $10.00 late charge. If you
know you will not be in for lessons before the 10th of the month,
please mail payment. Late charged will not be waived. If tuition
is not paid by the 2nd lesson of each month, student is subject
to automatic removal from schedule without notice. To be reinstated,
payment must be made in full including all missed lessons, late
fees, and payment for the following month. Any student that does
not attend lessons for 2 weeks in a row and payment has not been
paid for the current month, will be automatically removed from
the schedule.
Missed Lessons:
Absolutely no make-up lessons
will be given for missed lessons. Tuition is a flat monthly fee.
We do not give any make-ups or reschedules because the teachers
are paid for all lessons whether students attend lessons or not.
We fully recognize that a student cannot make each and every
lesson all year, therefore, we give you 4 free lessons per calender
year. Each quarter there is a month where there is 5 lessons
in the month instead of 4. These are the lessons that you receive
at no charge but we still pay our teachers for these lessons.
Absences:
Unscheduled Absences- If you are absent from a lesson for any reason,
please notify our staff at the lesson desk as soon as possible.
Regardless of the nature of your absence, you are still responsible
for payment of that lesson, as your teacher is still obligated
to be present for your scheduled time. There will be no credits
issued and no makeups.
Scheduled Absences- If you are aware of a specific absence please
notify the staff at the desk at the beginning of the month. You
will be entitled to 2 lessons per calender year that you are
not charged and can use at your discretion with at least 2 weeks
advance notice, after you have been with Old Towne Music for
3 months. Students usually used these 2 credits for vacation
time.
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Substitutions:
The school reserves the right
to provide a substitute teacher if the regularly scheduled teacher
is ill or otherwise unable to teach classes. If a teacher is
unavailable and the school can not arrange a substitute, any
missed lesson will be credited.In the event that your teacher
is unavailable for a lessons, a substitute teacher from our staff
(chosen by your normal teacher) will be present to fill in. In
rare cases where a substitute is not available, we will credit
your account for that lesson. You will not receive a credit if
you choose not to be present for a substitute teacher. Please
keep in mind, substitute teachers are teachers on staff.
Inclement
Weather:
If lesson are canceled due to
inclement weather, Old Towne Music will notify you. If have not
been contacted before you leave home for your lesson, please
call ahead to make sure lessons have not been canceled. You will
receive a credit to your account if we cancel lessons.
Holidays:
If your lesson is scheduled
on a holiday that is observed by Old Towne Music, there will
be no charge for that lesson. Recognized holidays are New Years
Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas
Eve, Christmas Day, and New Years Eve.
Removal from
Schedule / Discontinuing Monthly Lessons:
Music Lessons are on a monthly
basis. If you wish to discontinue lesson you may do so at any
time but we will not reimburse any tuition fees id lessons are
stopped during the month. Please give notice to the lesson desk
staff as soon as you know you will be stopping to avoid any additional
tuition fees being charged to you.
You are responsible for any
and all lessons, on a monthly basis, whether you attend lessons
or not, as long as you remain on the schedule.
Care of Students
Old Towne Music is not responsible
for providing supervision or care for students before or after
class or lessons. Parents with students under the age of 5 are
asked to remain in the school during lessons. Students are not
to be left for excessive time before or after lessons. Students
are expected to follow a code of behavior at all times while
on Old Towne Music property. Damage to Old Towne Music property
or inappropriate behavior/language will not be tolerated. Students
in violation of this policy will be subject to removal from the
schedule.
Lesson Gift
Cards:
Gift cards may be purchased
and redeemed for payment of music lessons. When lessons are scheduled
and a gift card is used as payment, all terms and conditions
of our Policies and Procedures apply.
If you ever have questions or
problems, please contact one of our lesson coordinators or our
lesson director at 856-228-0003.
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